Reference

How x888 Handles Your Personal Information

When you open an account with us, we collect certain personal details to keep your account secure and process payments through bKash, Nagad, and Rocket.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteNo data sold to third parties
x888 How x888 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account security is built around a few concrete practices: SSL encryption on every page, OTP verification at login, and wallet-name matching when you add a bKash, Nagad, or Rocket number to your profile. These are not optional extras — they run on every account, every session. Below is a breakdown of the four areas that matter most to your data privacy.

Payment Data Security

When you link bKash, Nagad, or Rocket to your account, we store only the masked wallet reference. Full wallet credentials are never held on our servers.

Cookie and Session Data

Cookies keep your session active between pages and remember your preferred lobby view. You can clear cookies at any time through your browser without losing your account.

Account Retention Policy

We keep your account data while your account is open and for the compliance period after closure. You can request deletion once your account is fully settled.

Requesting Changes to Your Data

To correct a name, phone number, or payment detail on your account, contact support with your registered information. We verify identity before making any change.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Reach out through live chat on the site, send an email to our support address, or use the account help section inside your profile. We aim to respond to data-related requests promptly — complex deletions or data exports may take a few additional days to process fully.

Team online

Live Chat

Start a live chat session directly from the site. Our team can verify your identity and log your data request on the spot.

Email Support

Send your data request or privacy concern to our support email. Include your registered phone number so we can locate your account quickly.

Account Help Section

Log in and head to the account help section. From there you can submit a data access or deletion request directly linked to your profile.

Common Questions About Your Privacy at x888

These are the questions we hear most often about how we handle personal data, account information, and payment details. If your question is not here, live chat is the fastest way to get a direct answer.

We collect your name, phone number, email address, and the payment method you register — bKash, Nagad, or Rocket. Device and session data are also logged automatically for account security.

Yes. We store only a masked reference of your wallet number, not the full credential. Payment processing happens through the respective payment rails with minimal data transfer.

You can. Contact support via live chat or email with your registered phone number. We will verify your identity and prepare your data export within a reasonable processing window.

Submit a deletion request through the account help section or via support email. Deletion is processed after your account is fully closed and any compliance retention period has passed.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and only the minimum information each rail requires. We do not sell data to advertisers.

Yes. Data handling, access rights, and retention periods are subject to your local law and the eligible regions we serve. If local requirements differ from our standard policy, those take precedence.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.